- Maintain and Administer Computer Networks and Related Computing Environment Including Workstations, Servers and Software Systems.
- Utilized Entrepreneurial Vision to Successfully establish and Build a Business delivering IT/Technical Support to provide Customers and local Business.
- Assist Customers in improving Computers and Network Security, removing Viruses, and Configure Firewalls, along with providing advice and Security.
- Manage all aspects of the Business including, Planning and managing projects.
- Formulating Competitive Prices and Estimates, managing budgets and building new Business Opportunity.
- Effectively analyse and resolve/repair issues with Desktop, Laptops, Cell Phones and Tablets, along with resolving Network, Software and peripheral Hardware issues.
- Planning and Developing Solutions that simplify the overall management and Offer Ease-of-Use
- Resolved a range of issues by leveraging diagnostic and Troubleshooting abilities using the Elimination Method.
- Collaborated with Stakeholders (Microsoft & Clients) to address Technical issues and Develop Effective Resolutions.
- Reviewed, Analyzed, recommended both Hardware and Software Solutions that would be an ideal fit for project specifications.
- Prepared and Presented technical Proposals for Clients.
- Responsible for Ensuring Excellent Service and Customers Satisfactions for the largest Clients.
